Last Updated: April 2026
Welcome to Phlebotomy On Wheels (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, services, and any related communication channels including phone, SMS, and online booking.
By accessing or using our services, you agree to these Terms. If you do not agree, please do not use our services.
1. Our Services
Phlebotomy On Wheels provides mobile and in-office phlebotomy services, including blood draws, specimen collection, and delivery to partnered laboratories.
When you schedule an appointment:
- A certified phlebotomist will arrive at your selected location or
- You may visit our designated service center (by appointment)
We ensure all professionals are properly trained and qualified.
2. Medical Disclaimer
We do not provide medical advice, diagnosis, or treatment.
Our role is limited to specimen collection and coordination with laboratories. Always consult your physician for medical decisions.
⚠️ In case of emergency, call 911 or visit the nearest medical facility.
3. Appointments & Eligibility
- You must be 18 years or older, or have a guardian present
- You agree to provide accurate and complete information when booking
- You are responsible for ensuring a safe and accessible environment for the visit
4. Payments & Cancellation Policy
- Payment is required for services rendered
- Pricing may vary based on location, service type, and urgency
Cancellation Policy:
- All Sales are final → Non-refundable
We reserve the right to reschedule or cancel due to unforeseen circumstances.
5. Communication & SMS Consent
By providing your contact details, you agree to receive:
- Appointment confirmations
- Service updates
- Customer support messages
You can opt out anytime by contacting us.
📧 info@mobilebloodlabs.com
📞 (443)-866-3647
6. User Responsibilities
You agree NOT to:
- Provide false or misleading information
- Misuse or interfere with our services
- Engage in unlawful or abusive behavior toward staff
We reserve the right to refuse service if necessary.
7. Third-Party Services & Labs
We work with independent laboratories and partners.
We are not responsible for:
- Lab processing times
- Test results accuracy
- Delays caused by third-party labs
8. Privacy
Your use of our services is also governed by our Privacy Policy.
We do not sell your personal information to third parties.
9. Limitation of Liability
All services are provided “as is.”
Phlebotomy On Wheels is not liable for:
- Indirect or incidental damages
- Delays beyond our control
- Medical outcomes or interpretations
10. Service Availability
We may:
- Modify or discontinue services
- Update pricing or offerings
- Restrict access if Terms are violated
11. Changes to Terms
We may update these Terms at any time. Continued use of our services means you accept the updated version.
12. Contact Information
For any questions regarding these Terms:
📧 info@mobilebloodlabs.com
📞 (443)-866-3647